Practical online classes for dog professionals navigating the human side of training

Most dog training education teaches you how to train dogs. Few teach you how to work with people. These classes bridge that gap: interactive sessions designed to help you handle the part of the job that’s often the hardest — working with clients in real-world situations.

Designed for dog professionals who want to feel more confident navigating client interactions in the moment; not for people who want to absorb more theory.

Early access and priority booking for waitlist members.

Looking for classes for dog guardians? Head over to Dog Training in Action.

When Clients Disagree With You

For trainers who know what they’d recommend, but go quiet when a client pushes back.

You’ve assessed the dog. You know what needs to change. But your client isn’t convinced — they’ve read something online, their last trainer did it differently, or they just don’t want to change. And suddenly you’re backpedalling, over-explaining, or silently hoping they’ll come round on their own.

In this class, we’ll work through how to respond in those moments: how to name the disagreement without creating conflict, and how to bring a resistant client with you using influence rather than authority. We’ll work through real scenarios relevant to your practice, and you’ll leave with a personalised response you can use straight away.

Includes:

Personalised script for the disagreement you find hardest to navigate
A transferable framework for influencing without overstepping
One week replay access

Launching Q3 2026

Join the waiting list

What people say about working with me

    
 
 
       Posted on Google  
   
   Chloe M 
 
 
 
 Trustindex verifies that the original source of the review is Google. Anna really helped me with quite an unusual, complex situation. I was dogsitting a new dog, and it turns out that this dog had much greater needs than I'd expected. I was really stuck as I am not experienced or confident with puppies, so I reached out to Anna for help. I was in the middle of the countryside, so she offered support remotely. I described the various problems, and Anna asked lots of questions about the environment, food, routines, behaviour etc. She was quickly able to give me an understanding of why the dog was likely to be behaving in that way, which made so much sense. She was able to come up with a set of short term solutions to support the dog, and also improve my experience while there so that I would be less stressed. The suggestions had to be limited to what I could find around the house, and what I could achieve over this short stay, but they really did make a difference. She checked in a few days later, and proposed some further adaptations and activities as needed. She really helped me to work through quite a challenging situation, and to bond with a very cute but very chaotic puppy! I had a really positive experience with Mindful Pups, and was amazed how much could be achieved remotely, and over such a short period  of time. I would highly recommend Mindful Pups.  Thank you!
  
 
      Posted on Google  
   
   Joe B 
 
 
 
 Trustindex verifies that the original source of the review is Google. So patient and understanding. Anna explained what was happening with our pup in a way that was very easy to understand and calming our worries. Anna left us with a bunch of tools to work with and although it’s only been a short amount of time the results have been really promising.
  
 
      Posted on Google  
   
   Lucy C 
 
 
 
 Trustindex verifies that the original source of the review is Google. Anna is helping me build confidence and a trusting relationship with my new rescue. Anna's approach is holistic and tailored - to both the dog and the human! My nervous dog felt comfortable around her within minutes. A good trainer is a good tutor, and Anna's teaching skills are excellent. Her communication is timely and well-explained - with the right amount of encouragement and reassurance! The tools/resources she provides are great learning materials too.
  
 
      Posted on Google  
   
   Emilie C 
 
 
 
 Trustindex verifies that the original source of the review is Google. I can't recommend Mindful Pups Training enough! Their approach is both compassionate and effective, focusing on positive reinforcement and clear communication. I noticed such a difference in my pet's behavior after just a few sessions. Anna tailored the training to meet our specific needs. It's clear Anna truly care about animals and their well-being. Whether you're addressing behavioral issues or just looking to strengthen the bond with your pet, this is the place to go!
  
 
      Posted on Google  
   
   Lucy J 
 
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful experience with Anna! She was able to tailor our training to my nervous rescue dog's needs. I needed help with barking at the door / noises outside. She was kind, patient, asked questions and observed before she made an assessment which we put into practice. She also wrote up tailored homework for me and my dog: clear and easy to follow at home. I am happy to report that we no longer have the issue and have had others surprised at his ability to self comfort without my intervention 😊 I also learnt so much more about understanding dog behavior, threshold, and encouraging natural relaxation. all things I am able to apply elsewhere, being able to see things from my dog's POV. 10/10 thank you so much!
  
 
  
  
 
 
      Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Frequently asked questions

Are these classes right for me?

These classes are for dog professionals at all stages of their careers who want to feel more confident navigating the human side of training, especially when real clients, differing beliefs, and pressure get in the way of “ideal” training plans. If you’re someone who learns by working through real scenarios, testing things, and refining your approach, you’ll fit right in. Expect practical examples, reflection, and space to think through how you’d respond in real client situations.

This probably isn’t for you if you’re looking for step-by-step protocols, theoretical discussions, or certifications. These classes focus on professional development to build your judgement, communication, and decision-making in context, not provide a single “correct” answer for every situation.

What will I learn?

Practical skills you can use straight away, not more information to file away and forget. I’ll help you build durable habits that hold up in real life, not just in theory; and skills that apply across many different client situations, not just the ones we cover in class. The goal is to make you a more confident, capable dog professional across the board.

What’s your approach to training?

My approach is grounded in force-free, evidence-based training and a welfare-first approach. These classes are built on those principles, and that perspective underpins how I think through client work, communication, and decision-making. These classes are not a space for debating training methodologies; they’re designed for professionals who are already working within or actively moving towards force-free practices, who want to strengthen how they navigate client situations within that framework.

How big are classes?

No more than 15 participants, which keeps things interactive, and leaves room for live coaching and practice during the session.

What if I miss the live session?

The session will be recorded and available to watch back for one week after the live class. You’ll receive the replay link by email. After one week the recording expires, so make sure you set aside time to watch it back if you can’t attend live. The live session is where the real learning happens though; you’ll get more out of participating than watching back alone.

What do I need to prepare?

Make sure you’re somewhere you can focus for the duration to the class, with a stable internet connection. You may find it helpful to have a notebook or something to hand for reflections as we go through scenarios and examples. If you have any specific access needs, please let me know ahead of time, and I’ll support where I can.

I’d love to see a class on a specific topic: can I suggest it?

Please do. If there’s something you want covered, I want to hear about it. Get in touch and let me know.

Dog Trainers in Action

Practical online classes for dog professionals navigating the human side of training

When Clients Disagree With You

What people say about working with me

Frequently asked questions